At GOC Estate Agents we strive to provide great customer service. Building rapport with and trust in your agent is key to a successful partnership. With this in mind we would like to introduce our super organised, workaholic Sales Director! Check out his top tips for house hunters!
Name Johnny Steen
Married to Shelley
Children India 9, Rocco 7, Willow 4
What brought you into the business?
I have always had an interest in the property market and began work experience in the industry immediately I graduated from Queen’s University, that was 20 years ago and I can honestly say I love every aspect of estate agency. I have been lucky enough to progress in a career that excites and challenges me every day!
Who has inspired you in the property world?
My mum!! She has always had an interest in property and was in the process of buying a new property and renovating when I was at university which gave me a chance to meet estate agents and get an insight in to the business.
What do you have sitting on your desk?
Very little!! I am excessively organised and a bit of a tidy freak!! I only have my PC, mobile, work diary and my water bottle
Dinner and drinks with friends. Spending time with my family at home. keeping fit and watching sport, especially rugby and football (and occasionally still playing!)
Do you do lunch?
When I can, usually a quick sandwich in the office or in the car between appointments
What qualifications are essential for estate agency?
When I was at Uni there really was no estate management or estate agency degrees and so I did a history degree, purely for my interest in the subject. I don't feel it has directly helped with estate agency, it has helped in other areas of my role and personality. Since then I have carried out exams to qualify for Institute of Professional Auctioneers and Valuers, National Association of Estate Agents and completed a Diploma in Property. Although exams and qualifications are important I would suggest the key areas for a successful agent is being able to communicate and present yourself.
What did you want to be when you were a child?
A footballer (I still do!)
If you could give it all up tomorrow, where in the world would you move to, and what would you do?
I would live in Australia, I have only visited briefly but loved the outdoor lifestyle.
What is the most common misconception people have about estate agents?
That we don't put in the hours that we actually do, tell me one who actually works 9 to 5.
Your top tip for house-hunters is:
Get financially qualified before starting to view property, this means you won’t waste your time or become disappointed when you find your dream home.